Returns & Exchanges
At Tennis-Point, we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process makes it easy to get back on the court.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place the unused items, including all original tags and shoe boxes, into a shipping container. Please do not use the manufacturer's shoe box as the primary shipping box.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 7-10 business days to your original payment method.